MEET OUR TEAM

Sara Helms brings a loving heart and many years of management to her position as Administrator. Sara worked for twenty years as a Manager/Supervisor for Customer Service and Delivery for a post office serving a community of over 100,000. In this position, Sara managed a staff of over 75 people, held direct responsibility for the day to day operations, scheduling, timekeeping, labor relations, customer service, PR and marketing as well as the management and evaluation of all employees. Her position also required that she be responsible for staff training and compliance with safety and health regulations. Prior to her tenure with the USPS, Sara’s family developed and owned long term care communities and she was instrumental in opening three communities in Washington.

Although her business experience is invaluable to the operation of Marjorie House, more important is the loving care she brings to our residents which makes a difference in their lives. Like most of our employees, Sara can wear many hats and chooses to do those tasks she sees are necessary at that moment. Whether passing medications as a delegated med aide, providing comfort as a resident aide, or doing payroll for our employees, Sara approaches all these necessary moments with a resident-centered attitude and the quality of resident life as her focus. You frequently hear her say to staff, “remember why we are here (for the residents) and your decisions will be easy (because they are resident centered)”.

After graduating from the University of Oregon, Sara began what she considers to be her most important and rewarding job – being “Mom” to Branden, Alexis and Tyler. With her children, Sara enjoys outdoor activities, Friday night movie nights, taking the dogs to the beach and gathering with extended family. All of her children have grown up enjoying the rewards of meeting and knowing residents. Sara holds both OR and WA Administrative certifications and has in-depth continuing education in dementia care and communication.